What to Do If You've Booked a Flight on American Airlines

American Airlines says holiday 'scheduling error' is being resolved

A computer-system glitch in the online scheduling system used by the carrier's pilots to take time off recently prompted worries that there would not be enough pilots available to fill the cockpits of flights scheduled for the coming holidays.

As a result, the union said, "we anticipate that American Airlines will be able to maintain a full December schedule as planned for its passengers".

The airline negotiated with the pilots' union, and they came to an agreement, so all holiday flights will be covered.

The APA originally reported on Tuesday that thousands of AA flights in the latter half of December did not have pilots assigned to them, due to a "failure within the pilot schedule bidding system" that allowed too many pilots to request vacation during the same time period. On its website, the APA also stated that nor it or the pilot contracts can guarantee the promised premium pay being offered by the airline.

The union, which represents some 15,000 pilots at the largest USA carrier, had filed a grievance, saying the solution American had put in place violated pilots' contracts because of how it restricted overtime pay.

According to the Allied Pilots Association (APA), the glitch had left more than 15,000 flights without a captain, co-pilot or both between December 17 and December 31 at dozens of airports.

According to NBC News, a spokesman for the union, Dennis Tajer, said that details of the agreement will be disclosed to the public after the airline's pilots have a chance to see the newly reached deal.

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